In the event that you need to request a refund or cancellation, please review our refund and cancellation policy outlined below.
Once your return is received and inspected, we will send you an email to notify you that we have received your return request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5-7 business days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
All refund requests must be made in writing and sent to our customer support team at [email protected] Refunds will be processed based on the following conditions:
In case of faulty transaction and wrong bookings a full refund can be provided.
In the event where promotional campaign has already started, a pro-rated refund will be determined based on the services rendered and the remaining duration/deliverables of the campaign.
Refunds will be issued using the same payment method used for the original purchase. Please allow up to [5-7 business days] for the refund to be processed.
If you wish to cancel your celebrity endorsement campaign, please notify us in writing at [email protected]
Once the cancellation request is received a full or partial refund will be provided after complete evaluation of the order status and as per our refund policy.
If changes are required in any particular order (For Example : Script Changes, Celebrity Changes, Shoot Changes, etc) then such implications can be made depending on the order status and with respective charges.
Cancellation fees and Charges, if applicable, will be communicated to you upon receipt of the request.
Please note that Nishita Solutions reserves the right to modify or update the refund and cancellation policy at any time. We recommend reviewing this policy periodically for any changes.
For any questions or assistance regarding refunds or cancellations, please contact our customer support team at [email protected]